1 reviews | Active since Sept 2009
FNB CONNECT trying to port back to VODACOM...
Hi,<br> I have a pre-paid FNB Connect SIM for number ***<br> I want to port my number to VODACOM asap...this morning VODACOM requested this for me with PIN 23522 that confirmed that I can continue with the request to port onto the Vodacom Network. Then after about 15 min I am supposed to get 2 more SMS's and these I then give to VODACOM. Then my number *** prepaid should be ported to VODACOM.<br> This is not happenining...I am still awaiting my SMS from you. Please assist urgently! Stalling for time will not make me change my mind to remain with FNB CONNECT CELL C, it will only make me tell everyone what bad service I received from you. I am begging you to please assist me...please speed up this process...thank you.<br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 865889.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 865889.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)