1 reviews | Active since Oct 2011
FNB Connect Topup Unlimited No Airtime
<p>I am actually so furious at this moment of time. Im supposed to be on a FNB Connect Topup Unlimited, but this morning I cant phone out because I have no Airtime. What a load of *******. The best of all is I tried to phone FNB Connect and their Contact Center is closed. You expect us to pay for a service which is non existent. What if I had an emergency with my Child or Wife????? But I'm sure you don't care. We can just suffer. If you want to provide a service, dont half bake it, either do something 100% or just leave it.</p>
Good day Mr. QuintinKonig
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. QuintinKonig
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***