FNB Connect - they can't fix their own services

<p>Hi,</p> <p>Please help me with getting my voicemail settings fixed.</p> <p> </p> <p>Ive called a number of times and your agents have always tried to help me. Yet it never works.</p> <p>The last time I called a very nice lady tried her best, and asked me to dial a number for the settings, but it said all the settings failed.</p> <p>She said she'll call twice - the first time to check whether to voicemail worked and the second time I must answer.</p> <p>I didn't answer the first time as she requested but she never called again.</p> <p>The lack of voicemail is causing serious problems for me. I have missed appointment bookings and work because the caller could not leave a message.</p> <p>Please can you ask someone from the FNB Connect technical department to contact via phone and email so I can at least have a follow up if they (as has been the norm so far) don't call back.</p> <p> </p> <p>Your services are generally so good but this is pretty useless and frustrating. If you're struggling to fix it then at least keep me in the loop so we know what's going on. </p>