TS
Thomas S

1 reviews | Active since Jan 2012

25 Oct 2016, 17:56

FNB Connect, the worst ever!

<p>fnb connect has nice benefits, but their network and or internet speed is the worst ever!! When I logged a call, they only call a week after!! How is that possible?!? its a waste of time to deal with customer care, as I tried them before. You can only make proper calls, thats all. to make it worse, they debit my account on a wrong date, which I did not concent to. I dont mind paying, but really on the wrong date before my salary paid in?!? They run on Cell C, but even Cell C is faster than them?!? how is that possible?!? really tired of this.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Oct 2016, 09:48
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is*** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)