QK
Quintin K

1 reviews | Active since Oct 2011

11 Mar 2017, 09:29

FNB Connect the worst business ever

<p>My phone has been switched off for the second time this year.</p> <p> </p> <p>After trying to sort this out for the 11 last days of countless call and asking for the useless managers to call me out. I am nowhere.</p> <p> </p> <p>I am at a breaking point. The last person that I spoke to put the phone down in my ear.</p> <p> </p> <p>FNB needs to decide if IM important enough as a customer. Iff not I'll move all my bank accounts.</p> <p>I want someone to phone me and sort this out.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Mar 2017, 10:16
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)