1 reviews | Active since Jun 2017

05 Jun 2017, 14:42

FNB Connect terrible service

<p>I am unable to take any incoming calls for more that 2 weeks now. After phoning the call centre about 5 times per day, no feedback are given to me. They commit to sort out the matter every day by close of business day, but without success. Secondly they commit to phone me back with feedback, which also did not happen now for 2 weeks. There are no supervisor to talk to, and they dont supply me with any alternative way to log my complain. I am at a point where I have got no other sollution than to switch to another sevice provider.</p>

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Replies (2)
's update05 Jun 2017, 16:58
Reviewer Update

Good day Daffnie,

Thank you for your respons. You tried to call me with no avail, and I surely believe you, as this is exactly my issue for 2.5 weeks now. With right, I dont feel up to contacting your call centre as you suggest. I do this on a daily basis now for 2 weeks, about 5 times per day as noted.

Please contact my husband on ********** . His ID number is ********** 187081

's update05 Jun 2017, 17:02
Reviewer Update

Hi Daffnie, If you are unable to contact me on number provided in my response, please go to my profile, I edited it just now to include my husbands number.