BC
Bianca C
1 reviews | Active since Feb 2015
24 Aug 2015, 14:34
FNB Connect sucks Big time
I took out a contract sim card with FNB connect as soon as i received the sim card R90 was deducted from my account (05/08) I phoned them on the 13th and they gave me an email address i send and email up until today i still haven't received a response from them!!! last week Wednesday or Thursday and sms was send starting they will deduct the money on the 25th and on the 21st R100 was deducted from my account....<br> <br> So in a space of 3 weeks R280 was deducted from my account from FNB when i asked them if i can cancel they said no.....<br> <br>
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FNB (First National Bank)'s replyOfficial
24 Aug 2015, 14:44Hello Bianx15,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 746324.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 746324.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
FNB (First National Bank)'s reply24 Aug 2015, 14:44
Official
Hello Bianx15,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 746324.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 746324.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***