SM
Sello M

1 reviews | Active since Sept 2015

03 Sept 2015, 14:07

FNB Connect Sucks

The so called FNB Connect thingy is useless especially when you are assisted by a consultant who is Technology challenged and has an attitude and trying to pass the bug back to the Client, not everyone uses an Android device or an Apple phone, the service i got from Gladwin Gradells was Pathetic<br> <br> I wouldn't recommend FNB Connect to anyone, why would you introduce a system with limited features, why Should one use an ATM or online banking to recharge your phone, what happens when you have zero funds in your account, where on earth would you debit a client a day before payday huh and blame the client that the debit order returned due to insufficient funds and they never bothered to resend the request to debit order on payday again<br> <br> Another unhappy client, actually port my number back to MTN and keep your IT challenged technology with Gladwin Gradells who is ***********<br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Sept 2015, 14:24
Official
Hello smakaraba,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 754301.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)