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Mlando M

1 reviews | Active since Oct 2016

20 Oct 2016, 17:21

FNB connect sucks

<p>I am sick and tired of FNB connect. Firstly I requested them to change my debit date and they took freaking 3 months to do that. They have experincing data issues and the whole day of the 19th of Oct they had these data issues and I had data and airtime, next thing I see my data and airtime is gone. I call the call centre and they say they cannot help me because I used up all my data. How can I use up my data if they had data issues. I hate FNB and I will be cancelling this stupid network.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Oct 2016, 09:40
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)