1 reviews | Active since Oct 2016

21 Oct 2016, 16:08

FNB Connect - stronly do not recommend

<p>I strongly do not recommend FNB connect, I was on the road today in a city area and required to use my GPS on my phone. I had to reboot my phone a few times to reconnect to a network, when I called the customer service centre the calls dropped.</p> <p>I am really very disappointed with FNB Connect. best is to just cancel the contract and stay with the main service providers.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Oct 2016, 11:07
Official

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)