AA
Abygail A

1 reviews | Active since Jan 2013

29 Sept 2016, 15:18

FNB Connect *****s my money but i dont have anything with them

<p>The past 3 months FNB connect has been debitng my account for a sim whhich i cancelled before it was even active</p> <p>I had to wait to months for my last refund and despite telling my banker to ake sure this doesnt happen again it has happened 3 times</p> <p>I have been writing emails and making calls to my banker and to date NO RESPONSE</p> <p>can I have my money back you ******* ?>>>></p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Sept 2016, 15:55
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)