FNB CONNECT ***** YOUR MONEY

I AM HIGHLY ANNOYED WITH FNB CONNECT I CALLED IN JANUARY TO CANCEL MY SIM CARD HOWEVER I WAS STILL BEING CHARGED EVERY MONTH IN APRIL I CALLED AGAIN ASKING WHY I WAS STILL BEING CHARGED AND NOBODY COULD GIVE ME ANY ANSWERS HOWEVER AN SMS FOR A REVERSAL WAS SENT TO ME THAT IT WOULD BE PAID BACK WITHIN 7-21 days A MONTH LATER AND NO MONEY PAID BACK AND WHEN U CALL THE CALL CENTRE THEY GIVE U THE RUN AROUND PROMISING SOMEONE WOULD GET BACK TO ME

I AM SICK AND TORED AND WANT THIS RESOLVED NOW ELSE I WILL TAKE FURTHER ACTION AS I HAVE PROOF OF SMS AND COMMUNICATION