RR
Reitz R

1 reviews | Active since Aug 2016

01 Dec 2018, 13:21

FNB connect stay away

Fnb Connect clearly states that on there website that they sel the flex plan as prepaid. That is no the case, you still need to give 30 days notice to cancel.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2018, 08:30
Official
Good Day Reitz
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team

Tel number: ***
RR
Reitz R's update04 Dec 2018, 12:58
Reviewer Update
I sorted it out by getting a new contact at Vodacom and letting all my contacts know that I have a new number. So thanks for taking the number that I had for 15 years.