Fnb connect/smart devices ****pie service
<p>Fnb debited can you please advise me why was my account debited by Fnb connect whereas I don't have a contract with Fnb connect which I believe this is *****. I didn't agree to any sim only contract with Fnb. When I called to get assistance your consultant gave false information that I have to pay for that sim card cause Fnb devices Is now a branch of Fnb connect. I would like Fnb to refund my money. I would also like to cancel all 3 of Fnb smart devices contract. I would rather go to a service provider who won't do ***** under my name.</p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP to address service failure and provide you with resolution. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP to address service failure and provide you with resolution. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***