NG
Nomcebo G

1 reviews | Active since Oct 2016

11 Oct 2016, 10:24

FNB connect sims are terribe

<p>The FNB connect sim has given me nothing but trouble, I regret the day I signed up for that sim card. FNB connect sim has data problems every other day. This morning I was meeting my colleague at the gautrain station and I need to use my phone. The sim card would not make calls, send sms's or allow me to use the data, so I was stranded at the gautrain station because of that. I had to ask stranger to use their phones to make a phone call, I was so embarrassed.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2016, 14:26
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)