RA
Ryan A

1 reviews | Active since Sept 2017

20 Sept 2017, 16:49

FNB Connect Sim Slow Internet Service

Hi All I have a FNB Cnnect Sim for about 4-5 months now and thus far i must say It is the slowest Internet service Ever and it struggeles to stay connected to the Internet. I was billed R162 for sim activation which was never disclosed to me and also the sim delivery was debitted from my account 2 months after i have recieved it. Disgusting service!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Sept 2017, 08:33
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)