FNB Connect Sim non delivery after several attempts

Hi Guys, I recently signed up for your FNB connect and have been struggling to get the simcard delivered to me for a week.

So monday I received notification that they (Ram) couriers was going to send me the simcard. I waited until 5pm as stipulated by them, when I tried to phone digital planet the phone just went dead the whole time.

Tuesday Morning, I called digital planet again, they notified me that the courier could not find my address. I gave the correct address, as I gave the correct address the first time around via the online option. They then confirmed delivery for Wednesday.

Wednesday came and I waited the whole day. Then I phoned digital planet twice, the first agent wasnt helpful at all. I called again just before 5 and an agent informed me that he would follow up with the courier (ram) and get them to contact me. This never happened so I reached out to Ram myself. They stated that the courier was running behind schedule and would attempt to be at my office before 5:45, I waited, and waited. By 6pm no one had showed up. I called ram again, spoke to a consultant who informed me that he would get the courier to contact me. This never happened. I waited until 6:60pm at my office, woman alone in a industrial park, which isnt safe and then decided to go home. I proceeded to send a message to FNB's support via facebook and have yet to receive feedback.

I am tired of waiting, spending money calling after you guys and getting no result. If this matter is not resolved today, I will cancel it and go elsewhere.