FNB CONNECT SIM

Good day

Im really tired of FNB, and this connect sim card, i dont have the card two months, the consultant that offered me the package, R85.00, 1G, 60 voice and 60 sms, monthly, i accepted the deal which i totally regret as the signal is so so bad, the moment i step into my house i dont have signal, never the less, you dbit my account for R87.00 and its the second of the month, when i checked my balance thinking there will be 1G as promised but nothing, im still waiting for a response from the call centre, the lady who assisted me told me that i change my package to prepaid, if it is on prepaid why are you debiting my account with R87, what the hell am i paying for a sim card that you buy once off at any store for just R1.00 and you charging me R87 montlhy, then i still need t buy my own airtime and data, please im not ****en happy with this connect package at all, and the ****en signal, the worse ever, i want my money back and i want my number back to mtn,