FNB CONNECT SIM CARD IS A **** AND THEY DO NOT WANT TO CANCEL IT

<p>In September this year I received a phone call from fnb selling me their product for SIM card. As I wanted to move from my service provider I accepted. I only wanted on SIM card, When it came, they were two. I called FNB and told them that I never ordered two SIM cards and the lady that was selling them to me never mentioned that they were two. They told me to wait 60 days before they could cancel. During the 60 days waithing period, I realized that their network is ****, it does not connect most times. I called them to cancel the second card and they told me it was going to be cancelled the 01st of November. The due date came but it was never cancelled, they then told me i will be cancelled 01st December, but when the first came they did not cancelled it. I called them on 12 Dec, they told me they tried calling me without success. I told them that they were not going to get hold of me, as their netwrok is not working, my phone does not connect. They requested for my alternative number, I gave them. A lady called later and I explaind the story to her, she said she was going to call me in 10 minutes time, they can only cancel my contract on 01 Jan. I waited for the call. The phone rang less than a second and it dropped. They did not call me.</p> <p>My family cannot call me, I cant do cellphone banking or internet banking as my sim is off.</p> <p> </p> <p>I want fnb to camcel this contract today, as I want to port my number to another service provider. My husband stuggles to find me and my life is miserable because of their ******* SIM card.</p> <p> </p> <p>I spoke to a lady called Jemmina in November, so they musis fix this ****. No more mercy for FNB</p>