1 reviews | Active since Jun 2017

07 Jun 2017, 00:45

FNB CONNECT SIM CARD from hell

<p>I was called to get an FNB sim CARD and get the best rates and service, I was promised free whatsapp and discounted calls</p> <p>*I potted to FNB after been decieved</p> <p>-To my surprise I buy airtime the calls are most expensive, Not discounted calls </p> <p>-No more free whatsapp and it was never communicated</p> <p>-Worst network signal</p> <p>-I have to pay to send an IMessage(Iphone2Iphone)</p> <p> </p> <p>**This is worse Network ever***</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jun 2017, 08:15
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)