FNB CONNECT SIM CARD

Good day i am highly ****ed of with the service i received from FNB, i received a call on the 08th August where the guy sold the sim card to me, and explained to me in details, i took up the offer and asked for a phone, i received the order today on the 13th August, the only thing i recevied was a sim card, what the **** must n do with it, after the guy took almost an hour to explain the sale to me, all he wanted was to get the sale, when i phoned digital planet after delivery they advised me they never received and order for a phone only a sim card, i am highly ****ed, waht must i do with the sime card without a hpone, he even explaind to me the type of phone painting the picture so perfect, this id ****ed up service man