BP
BUSISIWE P

1 reviews | Active since Dec 2012

02 Feb 2017, 21:09

FNB Connect SIM a nightmare

<p>NOVEMBER 2016, I bought the fnb connect. I must say, worst decision of my entire life. I'm unable to port back to my desired network. I called their call centre and got even worst if not shocking news. I demand to be port'd back to MTN. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Feb 2017, 09:31
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)