FNB CONNECT SHOULD BE CLOSED DOWN, ****STARS!!!!!

I am extremely disappointed and frustrated with the ongoing issues regarding my account. I recently discovered a loan titled “Device NPL” under my profile, dated 12 November, which I did not authorise. This is particularly concerning given that there was already an extensive investigation into a previous cellphone delivery issue linked to my account.

Despite contacting your customer service and speaking to several agents, no one has been able to explain what this “Device NPL” is or how it appeared on my account. I have been waiting for communication from your legal department regarding how my personal information was compromised, yet I have received no update.

This situation raises serious concerns about the effectiveness of FNB’s security measures and data protection practices. I chose FNB believing it to be a secure and reliable institution, but this experience has been deeply disappointing.

I request that someone from FNB’s management or the appropriate department contact me immediately to clarify what has happened and what steps are being taken to resolve this matter.

You guys disgust me to say the least, and I hope you lose customers with this ***** and incompetency issues raised daily. Sies, should be ashamed.