MD
Musa D
1 reviews | Active since Jun 2015
19 Sept 2019, 08:06
FNB Connect Service is Unacceptable
Currently an FNB Connect customer- FB as a service provider is the pits. The network rates are ridiculous and customer service is not at all helpful. My sim card just started acting up. And I'm told feedback will only be given 1-24 hours, whcih means I can't make any outgoing calls.
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 Sept 2019, 10:30Good day Musa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply19 Sept 2019, 10:30
Official
Good day Musa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***