Fnb Connect Service

<p>Hi, </p> <p> </p> <p>My name is Rumon, </p> <p>i am very sad to write up about Fnb , because in my opion they are one of the best banks here in South Africa, banking wise their service has always been nothing lesss then excellent, i have always banked with fnb and so does everyone in my family. </p> <p> </p> <p>how ever the Fnb Connect Service is by far the worst decision i have ever made, it has caused alot of inconvience and it alot of money and effort. </p> <p> </p> <p>i joined the connect network about 6 months ago, considering Fnb and its service towards i thought is would be a good idea, i have had my mtn number for over 5 years so fnb promised that they could port it with no inconvience, when i got my new phone fnb had incorrectly ported my number to a wrong sim card, i understand we all human and we all mistakes, so i was patient the first time. the consultant that i spoke to said its gonna be abit difficult but it will get sorted out within 24 to 48 working hours ( something i now hate hearing because nothing with fnb connect ever gets sorted out within that time ) . </p> <p> </p> <p>so 7 days has passed and my problem was still not sorted, and guess what when i called again they said it will get sorted out in 24 to 48 hours! and this process happened for about two weeks and nothing has still been done, its been 6 months and i guess i am still waiting for my 24 to 48 working hours. i eventually has come to terms with the fact that i will never get my number back. and if i can add my contract agreement was that i will get 100 minutes of airtime and 100mbs of data which i have never recieved. </p> <p>i just let that one go. </p> <p>the second matter which lead me to complain here is that fnb decided they gonna block my simcard for only God knows why, so i have been unable to contact anyone or do anything, and when i call the consultantsm its the usual story 24 to 72 hours. why ? and the consultant told me that there is nothing she can do, all we can do is just wait for another department to assist me, and aparently this department does not have a number. so i guess for the next week i will be without a number and this is one of the most critical week for me, i cannot afford to not be incontact. bottom line Fnb connect service is absolutly terrible and i will abvice anyone considering it to never join! You will get blue in the face and lose all your hairs becuase thats exactly what Fnb Connect does! </p>