1 reviews | Active since Dec 2013
Fnb Connect ********
<p>I was con tacted by a call centre agents a few months ago with reagrds to a fnb sim contract , I was promised free whatsapps , which was the only reason i took the contract , 2 months later i recieve an sms stating that the whatsapp "promo" has ended ???? How?!!! When the only reason i took the contract was for the free whatsapps , when i contacted the call centre i got such bad attitude , I decided to just leave the matter , But i am now spending an unreasonable amount of money havong my whatsapps going!!! And the network is terrible , I went on holiday in Dec and i was litterally networkless for my whole stay ....This whole thing is so misleading .. I wouldnt advise ANYONE to trust a contact /contract from FNB they just dont deliver on their promise</p>
Good Day
Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
