1 reviews | Active since Nov 2016
FNB CONNECT refuses communication with management after multiple attempts
Absolute horrible service
It has now been 3 weeks of complaining and still can't get to management in FNB CONNECT.
I have the following reference numbers of which are still yet to be attended to
REF: CAF-62245-g01j0 Ref: CAF-65640-k3b5q2
I have requested for management of which they refuse to call me. I have done everything to solve the problem, and have called multiple times.. THIS IS DISGUSTING SERVICE!!!
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***