KN
Kagisho N

1 reviews | Active since Dec 2016

20 Jan 2017, 09:54

FNB Connect Refund

<p>On the 30th December 2016 FNB Connect promised me a refund of R550 as I terminated the contract due to the fact that i never recieved the SIM card from them. Until this day Im waiting for the refund.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jan 2017, 12:43
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)