FNB Connect Reception Quality
<p>It is a constant battle to receive calls on the FNB Connect mobile service. Signal shows full at times in an area, but when your number is dialed it either says the subscriber is not available or it switches over to voicemail. It is also a constant battle when accessing data products that the data is never available, but only after a restart of the mobile device, the networks successfully connects to data services. Also, I have to permanently switch my mobile network manually to Vodacom as the FNB network doesn't function properly. FNB Connect needs to up their service on this matter.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
