1 reviews | Active since Sept 2016

25 Mar 2018, 08:23

FNB Connect Rather NOT!!!!

FNB Connect :( I tried calling the 147 ( ********** ) a contact center and i got "the subscriber you is not available) reason being that they debited my account on the 23th after i have asked them several times to please debit my account on the 1st of each month. Why is this that you cant phone out to any numbers? Let alone contact there contact center. Is FNB's connect center that bad with CellC that they cant handle this 3d party center? So bad FNB

I would like to port my number out as this can NOT continue

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Mar 2018, 09:12
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***