FNB Connect - rather don't order a phone with them, they should stick to banking!

<p>What a terrible experience, incompetency of the highest order.</p> <p> </p> <p>I ordered my phone online with sim card. Gave contact details for delivery.</p> <p>Received an sms that the delivery has been cancelled as they could not reach me, they did not bother to check the contact details on the application.</p> <p>They then resent it and I received it. OK good I thought.</p> <p> </p> <p>Could not connect to the network, called the contact centre</p> <p>Answer: wait 24hrs</p> <p> </p> <p>24hrs later, cannot connect to network. Call the contact centre.</p> <p>Told to register on network and reboot.</p> <p> </p> <p>Still cannot connect to network, call contact centre (disconnected 3 times)</p> <p>Finally reach a consultant. </p> <p>Answer, they will log a call with the technical team.</p> <p> </p> <p>Request to speak to manager, wait on the phone for 10 minutes.</p> <p>Speak to Manager</p> <p>Answer: Your sim was cancelled and I dont know why.</p> <p>OMG!!!!</p> <p> </p> <p>So deliver a phone with a sim card that is cancelled?</p> <p> </p> <p>My answer, please collect your phone and sim card and cancel my order.</p> <p> </p> <p>Conclusion? Stick with networks that know what they are doing!</p>