1 reviews | Active since Oct 2015
FNB connect? RATHER DISCONNECT
<p>FNB should rather focus on banking and leave cellphone services to the professionals. Trying to get through on their FNB connect customer line is impossible. Try 30 minutes waiting time and then low and behold some unprofessional person answers. And to make matters worse they put you on hold again. They have no sense of urgency! Despite the fault being their own creation, they do nothing to assist with your problem. 5 days and still no solution. Nice going Refilwe and FNB connect. You are useless! I will publise to the world how *********** FNB is. Your ad on the radio is all a lie. You have no idea what customer service is. You should refer to yourself as FNB DISCONNECT! </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 956330.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 956330.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
