FNB Connect pulling false debits
I keep giving FNB Connect a chance to my detriment. I was on a month to month package and I am now on a prepaid but they keep taking off R400 from my account every month for no reason. I just called the line and they say they will escalate it so I am waiting for an outcome.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
03 Jun 2019, 10:48Good day Altaaf,
Thank you for taking my call earlier.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephonic conversation, you mentioned that you have received a call from FNB Connect this morning, and that
they are assisting you with a refund.
Please note that we have closed the complaint on our side.
Regards,
Hello Peter Complaints Team
***
Thank you for taking my call earlier.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephonic conversation, you mentioned that you have received a call from FNB Connect this morning, and that
they are assisting you with a refund.
Please note that we have closed the complaint on our side.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply03 Jun 2019, 10:48
Official
Good day Altaaf,
Thank you for taking my call earlier.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephonic conversation, you mentioned that you have received a call from FNB Connect this morning, and that
they are assisting you with a refund.
Please note that we have closed the complaint on our side.
Regards,
Hello Peter Complaints Team
***
Thank you for taking my call earlier.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephonic conversation, you mentioned that you have received a call from FNB Connect this morning, and that
they are assisting you with a refund.
Please note that we have closed the complaint on our side.
Regards,
Hello Peter Complaints Team
***