1 reviews | Active since Oct 2014
FNB Connect - prolonging customer support in order to ***** more money through banking fees
<p>Ref: ********** Q</p> <p> </p> <p>I have tried to contact FNB on several occasions via landline and email to no avail. </p> <p> </p> <p>I would like to pay me FNB Connect devices through a monthly EFT instead of a debit order, due to the nature of my income.</p> <p> </p> <p>I have paid thousands of rands in banking fees due to FNB's non exsitent customer service.</p> <p> </p> <p>Can someone please contact me to assist with this?</p>
Good day Mr. chrisdk1
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. chrisdk1
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***