FNB Connect Products a ****!!

I am very frustrated that a well known establishment like FNB would **** Me. I was sold a Promotional 500GB per month deal for R89.00 that comes with a watch. I took two of those deals for myself and Son because bargain. The **** this month is that the data was not recharged because it will be recharged within 7 WORKING DAYS, and this was according to the Agent - Sibongiseni, he could not direct me to the T&C's that outline that. He said he is telling me verbally. I told him to send me the document he is reading from, because the Sales Agent did not tell me about that i will receive the data within 7 WORKING DAYS. I told him that it never happened last two months, why now? I took this product because i have an existing F&B products that works perfectly fine, you debit and activate talk time and data efficiently. How do you expect me to trust you with any products going forward? How is it that the T&C's of data taking 7 WORKING DAYS not communicated clearly to the customer during sales for transparency?