JB
Johann B
1 reviews | Active since Jun 2013
03 Jan 2019, 16:04
FNB Connect Price Increase
Good day,
I find it unacceptable that my 2Gb recurring data bundle went from R95 to R287 per month.
That is an increase of 202%.
I will cancel my FNB connect contract and I won't recommend it to anyone.
I will also consider closing all my FNB bank accounts.
Regards.
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Jan 2019, 11:34Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply04 Jan 2019, 11:34
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)