LD
Lindie D

1 reviews | Active since Nov 2016

03 Dec 2016, 07:46

FNB connect price increase

<p>I am very surprised at the price increases!!!! This is the only reason I joined FNB connect, at this point I may as well go find other deals elsewhere!!!</p> <p>I fortunately have the 2g and 5g at previous prices but it's highly upsetting when I need to top up! We should have at least been advised I'm also upset by this</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2016, 09:10
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)