1 reviews | Active since Jul 2011
FNB CONNECT & PREMIER SUITE
****, i dont know whats going on with FNB???? Every week Im here to write a bad report about FNB and I'm getting gatvol now!!!!
I get told to call Premier suite with any problem and they will assist, so i did just that. When i got through and explain to them my story as swear as God she's telling me that they going to transfer me to FNB connect and i asked her why because FNB are famous for sending clients from pillar to post with queries. So she transfer the call to FNB connect and guess what another transfer to FNB Connect sim and device dept after i had to explain my story AGAIN!!!!! Now im with connect and device and she asked me again to tell my story, GUESS WHAT she's telling me, i need to transfer your call back to FNB Connect.
AND ALL I WANT TO KNOW IS WHY DID FNB CONNET ADVICE E-BUCKS THAT MY ACCOUNT WA NOT IN GOOD STANDING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)