1 reviews | Active since Nov 2009
FNB Connect - porting out....what a hassle!
I have been trying to port my number from FNB Connect to a new service provider. I logged the first call on the 19th of October, it is still not done. FNB Connect keeps on rejecting the port request from the other service provider. When I call they keep on saying it is fine and ready to be ported. I honestly do not know what to do anymore. I am a FNB client and have been for a long time. I always get great service, FNB Connect has been very disappointing. Maybe you should stick to banking.
Good Day Myrna
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Myrna
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***