FNB Connect porting debacle

I have been trying to port my number from FNB Connect to Vodacom for the last week and it is still pending!!!! Trying to speak to someone at FNB Connect Admin is impossible because the watchdogs on the Customer Care Centre will not put you through and some of these agents just do not have a clue what they are talking about (one told me my number belongs to Cell C, because it is an 084 number and therefore I cannot port to Vodacom). This whole process now have become an absolute joke, and in the meantime I just hang in mid air with no-one able to tell me why my port won't go through ....