FNB Connect port reversal without my permission

<p>I recently ported my number to an FNB connect prepaid package. Roughly a month after I had ported (16 October) my sim card became inactive. After contacting the customer services department, I was told that a port reversal had been requested over a month ago and that It had now been processed.</p> <p>Firstly I did not request the port reversal and secondly I cannot understand how someone can process a month old request without checking with me first.</p> <p>I was forced to buy a new Vodacom sim card to keep my number.</p> <p>I have asked that the cost I incured to return to the Vodacom network (R100) and the value of the Airtime loaded on the sim card as well as the cost to port to FNB in the first place be refunded as I did not request the port reversal. I was told that the matter would be investigated and someone would get back to me. It has been nearly a month and I have not heard back from FNB.</p> <p> </p> <p>REgards</p> <p>Wade Lambert</p> <p> ********** 191</p>