FNB Connect poor service , can manage there network , they are knocking FNB Bank

I requested a invoice for 1 for 082 number that is missing from my profile there is none ! it always was there , it was working, i phoned in the query and a response came back ''we can't split the 2 invoices''

I asked for the last 3 months invoices as well that i still have not received Something that was fine, they can't fix , i phoned in before for the same issue they where separate in the past, my 082 invoices was removed,

If I open the 082 number invoice it shows the 064 invoice

If i open the 064 number invoice it also shows the 064 invoice

there is no 082 invoice

this is the poorest service provider ever

this is not the first time i had to communicate about petty things that is suppose to be standard

FNB Connect is putting a knock on FNB banking's name

I feel i must share this and find another service provider

I just want a function to work , like it is suppose to

I was also upgraded to a XS package that i was never informed of

AND a signup fee was deducted automatically with out me approving it , this is not on

so FNB and this 3rd party nonsense you call a network or service provided can Authorize debits and deductions as they see fit