FNB Connect POOR service

Hello Peter,

I am writing this review with a heavy heart, I have ported my number from cell c to FNB Connect for unlimited voice minutes. I joined in November, Month end November my services were cut-off and I was told that I have not received 3% of my total calls, despite receiving more than 80%. I was told I needed to upgrade to one which I pay R350, I upgraded in December. Now since the 30th December my phone is cut-off, no debit has run in my account. Every time I try to get through I am to recharge although I am in unlimited minutes package.

The whole day I have tried to get through this number *** with no success, I also tried online facilities, all points to the same useless call centre which keeps you on hold for more than 30minutes with no help at all.