1 reviews | Active since Dec 2016
FNB CONNECT poor service
From poor service from the call centre to being rejected after 2 weeks of trying to speak to a human being at fnb connect,dropping my calls, putting me trough unanswered lines, promising to call me back etc.
I was really hoping fnb connect would give me the samsung i app**** for considering the fact that i am their loyal client and my monthly income and investments is 3 or 4 times the galaxy s8+ i wanted from them. Im considering buying the phone cash now but i was willing to give the fnb connect contract a try. I may not have 100%itc score but i sure as hell wouldve never missed a payment on this because you have all my money you basically manage my money.
Funny how u can offer me a loan when i have more than enough money in my account, a loan something i dont need but u deny me the thing i want.
Anyway i just wanted to say that im dissappointed that my bank rejected me.
Good Day lilly-strauss.
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Connect and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day lilly-strauss.
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Connect and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
