AP
Alicia P

1 reviews | Active since Mar 2018

01 Mar 2018, 18:46

FNB Connect Poor Service

Had a service with FNB connect and then cancelled in December however still been billed ,when I tried calling FNB the agents cut me off 3times and then I finally get hold of an advisor who then put me on Hold for 20mins until I dropped the call , worse service I ever experienced. My contact number is **********

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2018, 09:36
Official

Good day Alicia Pillay,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you to enable us to investigate this matter.

Regards,

Hello Peter Complaints Team

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