1 reviews | Active since Nov 2014
FNB Connect poor service
So after I ported from Vodacom to FNB Connect my iPhone wont activate iMessage.
I Phoned the help center just to be told you phone cannot send international SMS's and the person abruptly hung up without even explaining why my package cannot send a SMS to an international number or what can be done.
This is by far the worst experience I ever had with a cellular service provider and I wouldn't even recommend FNB Connect to my worst enemy.
Hello Ruaanfs
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Hello Ruaanfs
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team