Fnb connect poor service
<p>fnb connect have verry poor sel phone reception and almost always the signal is one or 2 baars maby 3. And i have a new i phone 6 so its not my phone and also my other lg also same thing slow poor service and if thats not bad enough fnb increased there data costs by dubbel the price and thay did not even let me know the data costs are going up .il rather go back to vodacom if thay cant resolve my issue atleast there i get wat i pay for .fnb connect makes fnb bank look bad . The bank its self is 110% in customer service </p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)