FNB Connect - Pathetic Stay Away!

<p>According to Ts&Cs I must set a SIM Limit not to be charged for out of Bundle Rates. I set my SIM Limit online on the 30th Nov to R1. On the 1st Dec all my Data was depleted from downloading apps. I then started to notice that I am being charged for out of Bundle Rates and getting a Bill for it! Immediatly phoned the Service Centre who took my ID number, name Address en tel nr. They confirmed my limit was set to R1 on 30th Nov and could not understand why I am being charged and data still active. They promised me a 48hr response. Today 5 Dec I have not received a reponse. They now say Because I set my Limit late on the 30th Nov it will only be active from Jan 2017. Question why I received no technical 48hr assistance they claim I never provided my contact details. Nelisa Oukope is unprofessional and gives advise she sucks out of her thumb! Only advise call centre can give me is to switch off my DATA so the promised free whatsapp I cannot even use! This because the system does not honor my SIM Limit set the previous month. Call Centre refuse to assist me or even connect me to technical compitent department. Most pathetic Service. FNB are ****s and will try to get every possible cent even from people who have banked with them for many years. If you consider FNB Connect - stay away. As soon as I can I will move to another bank and never trust these FNB ****s again.</p>