1 reviews | Active since Mar 2017
FNB Connect Pathetic Customer Care
<p>I have been fighting with FNB Connect for two weeks already. Whenever I ask to speak to a team leader or manager they are always in a meeting. I need my data allocated! I spoke to a team leader last week 02/03/2017 and to date nothing has been done about it. I am always placed on hold for about 15minutes and then the call gets dropped.</p> <p>Can you please get someone to contact me. </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)