FNB.Connect Part2...

<p>So based on my review yesterday I was called a few hours later. I gave the FNB. Connect representative 3 points to go and investigate and give me outcomes on them. I requested that he call my 1 Hour after we hung up.</p> <p>Call received at 2:10( leaving a voice mail confirming he would call back at 2 pm) we hung up at 2:25.</p> <p>So I was expecting a call at 3:30 the same day.</p> <p> </p> <p>IT is NOW 12:22pm and I have HEARD NOTHING. </p> <p>So what is the next step?</p> <p>What should I do?</p> <p>Why can business's not provide feedback on time to their loyal customers? </p>